Celonis has acquired Symbioworld GmbH, an AI-driven BPM software provider, expanding its AI portfolio. This collaboration aims to offer customers enhanced process intelligence by combining process mining and management, enabling AI-assisted process modeling. Additionally, Celonis and Symbio introduced an upgraded Process Cockpit, merging real-time insights and data to provide a unified experience, integrating key KPIs and insights with customer process models.

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This mining-first approach seeks to optimize organizational processes, shifting towards data-driven and system-agnostic strategies. Celonis intends to empower users to design processes based on real-world data, streamlining operations, standardizing tasks, and monitoring for improvements. The partnership aims to provide customers with comprehensive process intelligence, benefiting from Symbio's process mining expertise and Celonis' AI capabilities, allowing for efficient process execution and redesign based on insights.